Portia Britt – Durham, NC
“I have been very pleased with the service that I have received from Mr. Taylor and his son. They installed an air-conditioning and heat pump system for me. Before beginning any work, he gave me written estimates for 2 different options that I could choose from that would best meet my needs. He took the time to go over each of the options with me and explained the pros and cons of each option so that I could make an informed decision. After installing my system, I like the fact that he offered me a service agreement whereby he checks my system twice a year (spring and fall) to make sure my system is working properly and identify any potential areas of concerns that may occur in the near future. They are always very thorough, courteous and punctual. I would highly recommend them for any of your air-conditioning, heating and electrical needs. They do great work!!”
Sequeya Hicks – Durham, NC
“Service is always exemplary!”
Lt. Colonel Michael H. Jones, USAF retired and Mary Ann Jones – Chapel Hill, NC
In a word it was outstanding!! You addressed all plumbing, and heating, and air-conditioning problems.
You clearly explained what our problems were and more importantly what the “CAUSE” of the problems were. You then explained how you would correct the problems and what costs were associated with new parts and labor.
You saved us from having to buy a new hot water heater and as a Bonus showed us how to save some money on propane fuel by adjusting our thermostat. You have two very satisfied customers in Mary Ann and Michael Jones. Feel free to refer us to prospective customers, we will give you 5 stars +
Barbara Hancock – Graham , NC
“Mr. Taylor is very competent, very thorough and very honest. I have called upon him extensively for our businesses and he is always very responsive.”
Kathryn Hunsinger – Durham, NC
“If you are looking for an HVAC guy who is knowledgeable, does a thorough job, and is altogether honest, then you’ve come to the right place! I didn’t think it was possible to find someone like Mr. Taylor in this day and age: he does quality work, goes above and beyond your expectations, and really cares about his customers. My husband and I were excited to have found someone who provides such excellent service and is so trustworthy. If you have any HVAC needs, call William – you will NOT be disappointed! Thanks, Mr. Taylor – you were a great find!”
